Mobile Ticketing Guide

South Bay Lakers digital tickets are mobile only

Download the South Bay Lakers Mobile App to access your barcode and scan into the UCLA Health Training Centeron gameday.

Mobile barcodes will be available starting 4 days prior to each game.

Check out the guide below for instructions on how to manage your tickets through the South Bay Lakers Mobile App or Account Manager online.

Read the Frequently Asked Questions (FAQ) for more info.

LOGGING IN

STEP 1

Open the South Bay Lakers app and click on Account Manager.

STEP 2

Log in using the e-mail address on your account.

MANAGING YOUR TICKETS

STEP 1

Quickly view, send, sell, and donate tickets directly from the South Bay Lakers app or sblakers.com/stmlogin.

STEP 2

Click on each game to view your tickets and available management options.

STEP 3

Scan your barcodes directly from your phone, or add tickets to your mobile wallet.

SENDING YOUR TICKETS

STEP 1

Click on the desired game, click Send, and select the specific seat(s) you would like to transfer.

STEP 2

Choose your recipient’s info from the address book on your phone, or enter an e-mail address or mobile phone number manually.

STEP 3

Verify the recipient’s information and click Send Tickets. If you entered a mobile number, you will be prompted to send a text message.
*A link to accept the transfer will be sent to your recipient, who must accept the seat(s) prior to the start of the game.

ACCEPTING A TRANSFER

STEP 1

Click the Accept Tickets link in your email.

STEP 2

Log In or create a new South Bay Lakers Account Manager account using your e-mail address.

STEP 3

Click the Accept button to accept the transfer
*Please note: Your mobile barcode will not be visible until four days before the game.

RECLAIMING YOUR TRANSFER

STEP 1

Click on the desired game, select the transferred seat(s), and click Cancel Transfer.
*Please note: Transfers can only be reclaimed before they have been accepted by the recipient.

STEP 2

Click Yes to reclaim the ticket(s).

STEP 3

Your ticket(s) will be returned to your account and available to manage.

DONATING YOUR TICKETS

Please note: Ticket donations must be made through Account Manager Online, and are not currently available through the South Bay Lakers app.

STEP 1

Click on the desired game, click the three dots to the right of the Sell button, and click Donate.
*Please note: Donate may not be available if the game is more than two weeks away, it is less than one hour before the game, or the donation limit has already been met.

STEP 2

Select the seat(s) you would like to donate and click Donate.

STEP 3

Choose the charity from the dropdown and click Continue.

STEP 4

Click Confirm to complete your donation.
Please note: Once you confirm your donation, you will not be able to reclaim the tickets.

Frequently Asked Questions

What is Account Manager?
Account Manager is the online portal to manage your South Bay Lakers Season Tickets. You can use Account Manager to quickly view, send, sell, donate, and scan tickets from your phone.

How do I get to Account Manager?
You can access Account Manager via sblakers.com/stmlogin or through the South Bay Lakers Mobile App, available for both iPhone and Android.

Can I print my tickets?
There will be no printed PDF e-tickets this season. All digital tickets will need to be scanned from a mobile device for entrance into the UCLA Health Training Center. To send your tickets to someone else, you will need to transfer your tickets through Account Manager.

What is ticket transferring?
Ticket transferring allows you to send tickets electronically to anyone with a valid e-mail address. With the South Bay Lakers Mobile App, you can text or e-mail a link to transfer your tickets. Once your recipient clicks the link, logs in and accepts the tickets, they will be able to view their mobile barcode starting four (4) days prior to the game.

What happens to my hard tickets after they’ve been transferred?
Once tickets have been transferred and accepted by your recipient, the original tickets will not be valid.

How does my recipient get the tickets?
Your recipient will need to click the link in the e-mail they received and log into Account Manager, or create a new account. Once they log in, they will need to click “Accept” before the start of the game.

Why am I not able to transfer tickets for a game?
Transferring may not be available if tickets have already been transferred, the game has already started, or if the game has not yet been paid off. Please contact your Customer Service Specialist with any issues.

What happens if the original ticket shows up to the game after being transferred?
The guest with the original ticket will not be granted entry, and online transferring and reselling privileges may be suspended.

Additional Questions?
Contact the Season Ticket office at (310) 343-3131 or tickets@sb-lakers.com.

For questions on game day, please visit our Box Office at the UCLA Health Training Center, located to the right of the main entrance on the south side of the building.